Shipping Policy

Ohlax Shipping Policy

Shipping Coverage

We currently offer shipping exclusively within the United States.

Shipping Methods & Timeframes

• Standard Shipping: Free
  • Delivery within 4-8 business days
  • Tracking number provided via email

Order Processing

All orders are processed within 1-2 business days after payment confirmation. Orders placed during weekends or holidays will be processed on the next business day.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with your tracking number and estimated delivery date.

Delivery Information

• We deliver to all residential and commercial addresses in the United States
• P.O. Box deliveries are accepted
• A signature may be required for packages valued over $200

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact our customer service team within 48 hours of the scheduled delivery date.

For any shipping-related questions or concerns, please contact our customer support team.

Returns

If you're not completely satisfied with your Ohlax Hand Massager, you can return it within 30 days of delivery for a full refund. Return shipping is free.