Return Policy

Return Policy

Return Policy

At Ohlax, we want you to love your purchase. That’s why we offer a 30-day hassle-free trial—if you’re not completely satisfied, you can return your Hand Massager for a full refund or exchange.

Returns & Exchanges

  • You have 30 days from the delivery date to initiate a return.
  • The item must be in its original condition, with all accessories included.
  • To start a return, contact our customer support team, and we’ll guide you through the process.

Shipping & Processing

  • Orders are shipped within 4 to 8 business days.
  • If you receive a defective or incorrect item, please reach out within 48 hours of delivery for a replacement.

We’re committed to making your experience smooth and stress-free—because your comfort is our priority!